Just a brief note to let you know what a great job your mortgage employees are doing. I recently inquired about refinancing my home loan with your firm. Sonja took the mortgage application over the phone and with the day Amber had called me back with a quote for my loan approval. Once a title report was pulled, Amber called to inform me that there were a couple of liens on my home, I told her that these had been taken care of when I purchased the real estate from my parents. She assured me that she would do whatever it took to help me get these removed and the lowest rates available. ( to me she went above and beyond to do this) A year or so ago I tried to refinance my home loan and the bank would not help me and basically told me I couldn't do my home loan as long as these were on my title report. I am really glad that American Brokerage employs someone like Amber, I think my interest rate was lower by approx 5 % because of Amber's hard work. Everyone that I talked with in your office was very nice and helpful. They always returned my phone calls and were nothing but helpful. Thank you so much for my refinance and keep up the good work.. SW Tacoma, Washington